Delivery & Returns
We want your shopping experience with us to be as pleasant and straightforward as possible. That's why we guarantee fast, secure delivery and easy order processing.
1. Scope
These terms and conditions apply to all orders placed through our online shop. We only recognize differing terms and conditions if they have been expressly confirmed in writing.
2. Conclusion of the contract
By placing your order, you are submitting a binding offer to purchase the selected products. The contract is concluded as soon as you receive an order confirmation from us via email.
3. Prices and payment methods
All prices are in American Dollars ($) and include VAT.
We accept common payment methods such as major credit cards & PayPal. We have the right to cancel and refund in case the provided address was not correct or not verified.
4. Shipping and Delivery
Delivery will be made to the address you provided. Domestic shipping will be within 7-15 business day, International shipping will be within 10-20 business days unless there was a reason out of our normal operation.
5. The goods remain our property until full payment is received.
You have the right to cancel your purchase within an hour unless the product was shipped already.. Please see our "Delivery & Returns" page for details.
6. Disclaimer
We accept no liability for minor variations in color or texture that may arise due to monitor settings or natural material differences.
7. Data protection
Your personal data will be used solely for processing your order. Further information can be found in our privacy policy.
8. Return & RefundWe are responsible for the return shipping cost if the item received was defective, otherwise the customer is responsible for the return shipping.. The customer responsible for reading the descriptions and ask questions prior to purchasing. Return will be accepted within 15 days of receiving the item.
Please visit our contact us to find out more.
https://www.treasureshouse.com/kontakt
